Create your Epic vacation

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Fecha de regreso

CALL SKI.COM'S EPIC PASS CONCIERGE:

844-897-1398

So, you've purchased your Epic Pass. What's next?
Whether you purchased through Ski.com or another provider, we're here to help you maximize your pass this winter through Ski.com's Epic Pass Concierge Services.

Reserve Priority Ski Days: For increased guest safety, Epic Pass resorts are requiring pass holders to reserve ski days. Reservations will be required to access the mountains. Pass holders get the mountains to themselves with exclusive early season access through Dec. 7 and receive an early opportunity to reserve up to seven Priority Reservation Days for the core season (Dec. 8 - April 4) before lift tickets go on sale. The exclusive reservation window runs Nov. 6 through Dec. 7. If you cannot get the Priority Reservation Days you want by Dec. 7, and have not used your pass, you can get a refund with Epic Coverage. Pass holders can make as many week-of reservations during the season as your pass type and availability allow. Week-of reservations are in addition to your Priority Reservation Days. As you use your Priority Reservation Days, you can book new ones, holding up to seven at any time, or as many as your pass type allows. Passes are non-transferable. Any refunds that meet Epic Coverage guidelines will be facilitated through Epic.

EPIC PASS CONCIERGE SERVICE BENEFITS:

  • Dedicated Mountain Travel Expert to assist in all of your Epic Pass vacation needs
  • Free service for all Epic Pass holders, regardless of where they purchased
  • Trip-planning + expert travel advice, including multi-resort itineraries
  • Skiing's largest inventory of lodging options, including discounted rates
  • Complete ski-vacation packaging, including flights, lodging, ground transportation, activities and more
  • If anything goes wrong during travel you have someone to call
  • Detailed confirmation and organized itinerary documents

Still waiting to buy your Epic Pass?

If you need help deciding which pass is best for you or have simply been dragging your feet, we're here to help. Don't wait too long, the deadline is September 17!

Check out our Epic vs. Ikon page or call, chat or email with one of our 65+ knowledgeable Mountain Travel Experts.

READY TO GO?

We can help you book the perfect Epic ski vacation.

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Do you still need to purchase your pass?

You have until December to purchase your pass before sales and reservations for priority dates end.

Buy Now
epic concierge

RSVP NOW. TRAVEL LATER

Receive detailed confirmation and organized itinerary documents for you trip.

Travel and enjoy your trip worry-free knowing your Ski.com Concierge is available if you need anything during your trip.

epic concierge advantage

Lindsey Phillips

Lindsey Phillips

Lindsey Phillips has been with Ski.com since 2018.
Call Lindsey Phillips
1-800-908-5000 ext 3751

TIPS FROM THE EXPERTS

For the 20/21 season, it's more important than ever to buy your Epic Pass before the 9/17 deadline. In addition to locking in the pass before prices increase, the purchase of any Epic lift ticket product grants you access to reserve your priority ski day. Combine that with Ski.com's flexible lodging cancellation policies, and you have a reservation process you can feel confident with.

Frequently Asked Questions

Q. How do I reserve my ski days if I have a season pass.
A. All pass holders will have to reserve dates on their online account. The lead person on the account has the ability to reserve for all guests under the account.

Q. What are priority days?
A. Each pass holder has opportunity to book up to seven Priority Reservation Days for the season (Dec. 8-April 4), or as many days of access as they have on their pass if less than seven. The booking window for Priority Reservation Days will open Nov. 6 and will be exclusive to pass holders until Dec. 7. After Dec. 7, all reservations must be made no more than one week out.

Q. Can a Mountain Travel Expert reserve my priority days?
A. No. Each guest must reserve their priority ski days on their own online account. The lead person on the account has the ability to reserve for all guests under the account.

Q. What happens after I have used all 7 of my priority days?
A. As pass holders use their Priority Reservation Days, they can book new ones, maintaining up to seven (or however many days of access are remaining on their pass) at any time. In addition, pass holders can always make as many week-of reservations as they choose (or however many days of access are remaining on their pass).

Q. How many days can I reserve in addition to my priority reservations?
A. Throughout the season, pass holders will be able to make as many week-of reservations as their pass type and availability allow.

Q. How can I reserve ski days at partner resorts?
A. Each partner resort will have their own procedures in place and are separate from the Vail Resorts reservation system. Details to be announced.

Q. How can I make sure I get my desired ski days?
A. Book your Epic Pass as early as possible and reserve priority ski dates by December 7. After December 7, lift ticket purchases will be open to the public.

Q. What if I purchased my pass but my priority dates are not available?
A. If pass holders are unable to book their preferred Priority Reservation Days during the initial booking window (Nov. 6-Dec. 7) and if they have not used their pass yet, you are able to get a refund.

Q. How do I redeem Buddy and Ski With a Friend passes?
A. Lift tickets (including Buddy and SWAF tickets) will go on sale on Dec. 8, with sales limited based on the number of spaces available for any given day after our exclusive pass holder reservation period. This season, lift tickets will be sold with a reservation for a specific resort on a specific date.